300 free spins or a $200 deposit bonus
Whamoo is a brand new, fun-loving online casino that has recently opened its premises for gamblers from many countries around the world, including Canada and most of Europe. It does however promise to be more than just an online casino, as Whamoo describes itself as a lifestyle and feeling.
The rush you feel when the reels spin. The sound you make when that spin turns into a huge win. That’s Whamoo. Yet Whamoo is so much more than that. This online casino promises all you would expect from a reputable online casino – but then improved further. A massive game library? Check. Live casino? Check. Full mobile compatibility? Check. An entire VIP bonus programme for loyal customers? Check. Whamoo is a casino which comes with the entire package which players have come to expect of a casino provider.
On paper Whamoo sounds like a great online casino. But being a newcomer on the scene, there are of course always some open questions. How reliable is Whamoo? What can you expect from this brand new casino when it comes to the available games? How cooperative is their online help desk? What kind of welcome bonuses are there for new players who wish to open an online account?
In our extensive Whamoo review, we will try to answer all of the above questions and guide you through this brand new casino. So do read on and let’s explore this exciting new addition to the world of online gambling!
A fully licenced online casino
Whamoo is a fully licenced online casino and a safe place for gamblers to put down their wagers. The website of whamoo.com is operated by DialMedia Ltd, a company registered by the Malta Business Registry with number C86642, on the registered address of Depiro Point, Block A2, Triq Mons G. Depiro, Sliema, Malta.
As gambling operator, DialMedia Ltd. fully licensed and regulated by the Malta Gaming Authority (MGA) under licence number MGA/B2C/542/2018 issued on 10/04/2019.
What does this say about the reliability of Whamoo?
The MGA licence is one of the better ones you can find in the online casino world as Malta is the major European nation when it comes to online gambling. It is home not only to most of the world’s top online casinos, but also to many software providers and other businesses providing auxiliary services in the gambling industry.
A Malta Gaming Authority licence is not handed out with ease, as a company needs to fulfil many criteria before being granted one. The national gambling authorities of this Mediterranean island and EU member state check for example if all games which are made available are indeed fair and honest. They also check whether a company has enough cash reserves to pay out lucky winners of casino games and hold regular audits to ensure that there are no irregularities.
If an online casino has a MGA licence, it means that all the important criteria when it comes to safety, honesty and reliability are fulfilled and that it is a safe place to gamble. For us, the online casino licence is always a first thing we check before we even would consider playing somewhere. With this crucial criteria being fulfilled, we can thus move forward in our Whamoo review and look at all the other things this casino has to offer. And to be honest, the whole Whamoo package looks quite promising! Three of the main selling points of the Whamoo online casino are:
- Compile your own welcome bonus package and decide between free spins or a deposit bonus – or a combination of both.
- Hundreds of games from top casino software developers, including an exciting live casino platform.
- Recurring reload bonuses every Monday, Wednesday and Friday.
Whamoo clearly sounds like a promising casino when looking at the selling points, but do these points hold up when we test out the casino in real? Let’s continue our review of Whamoo with one of the most important aspects of every online casino: its game library. Which casino games can we find back in the Whamoo game collection? How honest and fair are these games? These are all legit questions which must be looked into before you can decide whether or not an online casino is suitable or not.
Games from top software developers
When checking the list of Whamoo’s software providers you can only feel relieved as this brand new online casino only has games from the world’s top casino games developers. Especially for a newly opened online casino it is important to show to the public that you are talking serious – and you can only do that by adding the most popular games from the top software providers to your game library.
It’s not only about fun. Sure, these top software developers are known for making some of the most fantastic video slots, stellar table games. They have the most exhilarating and professional live casino tables to which you can connect in just a few clicks. But it’s more than just playing fun, graphics and game design.
By only having games from the top software companies, you are giving your players a clear message that you are only satisfied with the best quality games. Perhaps the most important aspect is game reliability, honesty and fairness. All games from the top software companies are fully tested and accredited by regulatory bodies. These gaming authorities check whether games indeed turn out completely random results and give gamblers a honest shot at winning. This is perhaps even more important than just a fantastically designed game, as in the end what matters most is reliability and honesty inside a casino.
The games which can be played at Whamoo Casino all have a piece of code called a Random Number Generator (RNG). With a random number generator, the outcome of every game is completely random and independent from previous results. It means that every card being dealt on the table, all dice which are thrown during a game, and every ball spinning around in the roulette wheel is never predetermined. Let’s put it this way: if you throw a single dice with the numbers 1 to 6 on it, you have indeed an exact 1 out of 6 chance that it will land on your predicted number.
A random number generator is absolutely crucial when it comes to delivering fair game results and giving gamblers a honest chance at winning. By having games from the top software providers, Whamoo makes sure that you can trust the fairness of every casino game you play. The good thing is that not only are the game results subject to occasional audits by regulatory authorities, but that these software providers also pro-actively test their own games to ensure they fulfil the highest industry standards. They hire independent testing agencies such as eCOGRA to check their games, both in virtual simulations and real-time results.
Let’s take a look at the software providers whose games have already been added to the Whamoo game library. As these are some of the best known software developers in the world, chances are that you have heard about some of these names before!
Also known by its full name of Net Entertainment, NetEnt is one of the largest casino game developers in the world. NetEnt is a Swedish company which was founded in 1996, which makes it one of the oldest companies in the relatively young world of online casino gaming. It is so big, that the company is even listed on the local NASDAQ stock exchange in Stockholm, Sweden!
NetEnt is best known for its vast video slot portfolio, of which many games are also playable at Whamoo. Having NetEnt games in your casino game library is almost a must for every online casino, as besides Whamoo some 300 or so more online casinos have NetEnt games available, which tells you something about the popularity of this company. Just like Whamoo itself, NetEnt has a full gambling licence in the EU member state of Malta, which means that all games are subject to regulatory oversight and can be trusted for their fairness. NetEnt also works closely together with independent testing labs to ensure that their games meet the highest standards.
Some popular NetEnt games which you can play at Whamoo are Jack and the Beanstalk, BerryBurst, Twin Spin, The Vikings, Wings of Riches, Aloha!, Fruit Shop, Jacks or Better, Gonzo’s Quest, Dazzle Me, Wild Bazaar and of course the eternal favourite of Starburst.
Pragmatic Play is another major company in the online gaming world. The casino games of Pragmatic Play are always popular with the players, so it is no surprise that Whamoo has chosen to add quite a few Pragmatic Play games to its online collection. Pragmatic Play focuses mostly on online video slots, although they also make some exciting live casino games which are hosted in their own studios.
Being only founded in 2015, Pragmatic Play is a relative newcomer within the game developing industry. Yet in those few years time, the company already managed to reach to top heights with Pragmatic Play being considered to rank among the top game providers. Quality and safety are of immense importance for Pragmatic Play. Therefore, all games are documented and tested by independent auditors and testing labs such as QUINEL, BMM and Gaming Labs.
Popular Pragmatic Play games which can be played at Whamoo are John Hunter and the Aztec Treasure, Great Rhino Megaways, Leprechaun Song, Lucky Dragons, Mustang Gold, The Champions, Vegas Nights, Aztec Gems, Buffalo King, Starz Megaways, Triple Jokers, Magic Crystals, Sugar Rush, Beowulf and many more exciting video slots.
Of course, many baccarat, blackjack and roulette variants are available in Whamoo’s Live Casino which is powered by Pragmatic Play software. You are connected by high resolution video feed to professional dealers and croupiers in one of the Pragmatic Play casino studios where you can experience the thrills of a real life casino behind your computer or mobile phone. It’s almost like you are standing in Vegas!
Stakelogic is another popular software developer which has added its games to the Whamoo game library. As one of the best-known developers in the software industry, it is always a good sign that Stakelogic games are available to play given that this company has made some exciting video slots.
Using HTML5, Stakelogic games are of course fully mobile compatible, which means you can play them on your smartphone as well. The company has also made some exciting new 3D slots which are not only gorgeous to look at but also wild fun to play. As an off-shoot company from gaming giants Novomatic, Stakelogic certainly is a reputable software developer which can be trusted when it comes to fairness and reliability.
Popular Stakelogic games are Epic Slam, Wild Stallion, Magic Wheel, Super Wild Arcade, Fruit Spinner, Lucky Gems Deluxe, Hot Fruits, Grand Slam Deluxe, Runner Runner, Turbo 4 Player Jackpot, Dragons and Magic, Big 5 Jungle Jackpot, Mariachi and The Big Cash Game.
High limit gaming options
Whamoo is an online casino which is not only suitable for gamblers on a tight budget, but also for the true high rollers. You can place bets as low as a few cents, or as high as several thousands of euros or dollars at this online casino. Depending on your game of choice, whether its a jackpot video slot or classic table game, there are countless of options to bet big for maximum excitement and chances of winning top prizes. Further down in this Whamoo review, we will discuss some of the high limit games which are available.
Highrollers should also note that Whamoo comes with its own VIP programme in which you can quickly work yourself to the top category if you bet big. You can get instant access to your own dedicated casino manager and will get invites to high stakes tournaments. There are special weekly cashback bonuses as well for the true high roller gamblers at Whamoo. We will discuss the VIP program more in depth a bit further down this Whamoo review.
For now, let’s take a look at all the high roller games which are available at Whamoo Online Casino!
Endless rows of jackpot video slots
If you are a real lover of video slots you will be glad to hear that Whamoo has several hundreds of online video slots available. Although some of these slots are more suitable for beginning players or those on a tight budget, there are plenty of slots available where you can bet up to 100 euro/dollar per spin. This makes for some exhilarating and thrilling slot game action which will please any high stakes gambler out there!
Of course, Whamoo also has its share of jackpot slots where you have a shot at winning the progressive jackpot which can run well above a million euro or dollar! These premium slots, such as those using the famous Megaways system, offer countless of opportunities to place maximum bets at your video slot of choice.
Check the Whamoo game library whether or not your favourite slot is available as well, or try one of the many exciting new game additions! It is easy to browse through the Whamoo website. You can sort slots by software provider, or use the search function to check for your beloved title.
Join for some high stakes blackjack action
Blackjack has always been one of the most popular games among high rollers and the reasons why are quite clear. You can often bet high amounts of money on a single play and you can as a player slightly influence the outcome of a game as you need to decide whether you want to stand or hit another card.
At Whamoo, there is plenty of high stakes blackjack action. There are both normal blackjack games such as American Blackjack and multihand Blackjack, as well as blackjack tables in the live casino. In the live casino, which is powered by Pragmatic Play software, you can play several blackjack variants. Bets of up to several hundreds of euros or dollars, or even higher for the real VIPs, are possible.
Beat the hand of the dealer and hit that score of 21. Maybe it will be your lucky day playing blackjack at Whamoo Online Casino!
Grab a seat at the roulette table
There is plenty of roulette action at Whamoo as well. You can choose between virtual roulette versions, or opt for a seat at a roulette table in the live casino, where you are connected to a real-time croupier by video feed. Especially in the live casino high bets of up to a thousand dollar or more are possible, making roulette a big favourite among the real high stake gamblers.
Of course, Whamoo Casino has all of the the standard roulette versions of American Roulette, French Roulette and European Roulette. Most of these games are developed by software giants NetEnt.
In the live casino, there is also Roulette Macao Live, where you will be connected to a gaming environment which makes you feel like you are playing in the famous casinos of this Chinese gambling mecca. Live Speed Roulette, Live Roulette Auto and Roulette Azure are popular Pragmatic Play live casino versions of roulette which are available to Whamoo players.
Whamoo's unique bonus package
One area in which Whamoo stands out as online casino is its great bonus package. Of course, there is a great welcome bonus for newly registered users. But the fun doesn’t stop there! At Whamoo casino, it is bonus day almost every single day of the week. On Mondays, Wednesdays and Fridays the casino has recurring bonus offers if you reload you bankroll on one of those days. This makes Whamoo not only an attractive casino at the moment you sign up, but also at all those moments when you come back to play again.
300 free spins or a $200 deposit bonus
The Whamoo welcome bonus
We start of discussing the Whamoo welcome bonus which is called the “Welcombo” bonus by the casino. On a picture the Welcombo might not look too appealing as its packed in a carton takeaway box you might get at a certain fast food restaurant, but trust us on this: its contents are truly fantastic.
The Welcombo box contains a combination of goodies you get with your very first deposit at Whamoo. And what is best of all? You can decide what combo you want to receive! If you sign up at Whamoo for a free online casino account, you can determine your own bonus by adjusting the slide until you have found a combination which matches your idea of a perfect bonus.
This is a great option as it allows people to choose the bonus which best suits them. You can choose between free spins and a deposit bonus – or a combination of both. If you are an avid video slot gamer and do not care much about table games, you may want to slide all the way to the maximum free spins bonus. In that case, you will receive 300 free spins, but your deposit bonus will be 0%. The free spins in the Welcombo package are valid on the popular Amatic Industries slot Book of Fortune.
On the other hand, if you only care about table games and are not really interested in free spins and playing video slots, you want to adjust the slide to the maximum deposit bonus. This is a 100% deposit bonus of up to 200 euro (for European players) or 200 Canadian dollar (for gamblers in Canada). This means that if you deposit 200 euro of your own money to your newly created online casino account, Whamoo will top this up by another 200 euro from the house! If you select the full 100% deposit bonus, you will however not receive any free spins at all.
Of course, you can also opt for a mix between free spins and a deposit bonus. If you leave the slider in the middle, you will get 150 free spins and a 50% deposit bonus, for example. You can tweak this in any direction you want, for example to a 70% deposit bonus and 90 free spins. The higher your deposit bonus, the less free spins you receive. Want more free spins? Then your deposit bonus will decrease.
You can decide your own Welcombo bonus by adjusting the slider. ©Screenshot
If you love playing slots, you can for example set the welcome bonus to a maximum of 300 free spins. ©Screenshot
Welcombo bonus terms and conditions
Only one bonus is allowed per household and/or per player account. Do note that Whamoo’s bonuses remain valid until seven days after the required deposit has been made. Once this period ends, the bonus is automatically flagged as expired by the system and can no longer be released. The expired bonus funds are then automatically removed from the player’s account.
Of course, there is a wagering requirement which must be met in order to withdraw your bonus money and any winnings which may derive from it. Real money balance is used prior to bonus balance. The bonus balance will only be used when there is no real money available in your account. Only real money funds and released bonus funds can contribute towards the wagering requirement of the bonus. The wagering requirement for the Welcombo deposit bonus and free spins is thirty times (30x) the deposit + bonus.
Do note that players that deposit money using Paysafecard, Skrill or Neteller are not eligible for the Welcombo. To assure fair gaming and prevent fraud, Whamoo has placed a maximum cap on bonus money wagers, which are limited to a maximum per round/bet of $5 or its equivalent in other currencies. You should also be aware that certain games cannot be played using bonus money. There is a full overview of these games on the Whamoo bonus page.
Bets placed in certain games might not contribute fully to the wagering requirements.
- Bets placed on video slots count for 100%
- Bets placed on scratch cards count for 100%
- Bets placed on blackjack count for 10%
- Bets placed on video poker count for 10%
- Bets placed on poker count for 10%
- Bets placed on roulette, baccarat, sic-bo and craps do not count
- Bets placed on live casino games do not count
Recurring bonuses at Whamoo
The bonus fun does not stop at the welcome bonus when you play at Whamoo! You can count on a constant stream of promotional campaigns and bonus offers. The casino has recurring promo offers every Monday, Wednesday and Friday. If you deposit some extra money to your online casino bankroll on one of those days, you are eligible for a bonus. It therefore pays off to wait for these days before you decide to reload your online funds.
On Monday it is Pick ‘n’ Play day to start off the week with some good vibes. On this day, the casino basically tops up your deposited money You can:
- Turn your $20 into $25 with the code 100024;
- turn your $50 into $65 with the code 100025, and/or
- turn your $100 into $135 with the code 100026.
It is even possible to combine these bonuses if you want to deposit a larger sum! Alternatively, you can use the bonus codes of WHPICK5, WHPICK15 and WHPICK35 by putting these into the promo code field on the cashier page every Monday.
Every Monday is Pick ‘N’ Play Monday, meaning you are eligible for a nice reload bonus. ©Screenshot
Wednesday is for many a difficult day in the week, it being right in the middle of another long week of work. To spice up things, Whamoo has come with an unusual bonus which it calls “Whoa Wednesday”.
Every Wednesday you get to uncover your secret gift – for free, no strings attached. The casino will add this gift to your next deposit. This can be a bonus, a set of free spins, or even both. You’ll get all the details once you’ve pulled off the cover and logged into your account. You will receive the bonus details and promotional code, which you can use in the promo field at the payment page to receive your hard-earned Wednesday bonus.
On Whoa Wednesday, you get a surprise bonus which changes weekly. ©Screenshot
Friday is the favourite day of the week for many people – and the reason why is quite obvious. It marks the end of another working week and the start of some well-deserved weekend R&R! For many people this involves paying a visit to a land-based or online casino to get their kicks at their favourite game, whether it is a card game, roulette or video slot.
Whamoo knows that many people cannot wait for the days off work to start and therefore has come up with a special Friday bonus to welcome in the weekend! This bonus day is called ‘Freeday’ by Whamoo. The casino basically hands you a bunch of free spins if you are a regular customer. For every weekday from the previous week (Friday through Thursday) that you’ve deposited 30 CAD or more, you get 10 free spins. For every weekend day you even get 20 Free Spins! That means up to 90 Free Spins are yours to play with. That’s a great start to a weekend full of partying and fun!
Do note that wagering requirements do apply to all daily promo offers. These are more or less the same as we outlined above in the description of the welcome package, but do take a look at the bonus terms and conditions page on the Whamoo website to know precisely what you can expect! As always, it is important to read the small print in order not to face any surprises later on.
A fully mobile compatible casino
As a brand new online casino, Whamoo knows that already a majority of gamblers nowadays play on their mobile phones rather than on computers. Because of this, the Whamoo casino is fully compatible with mobile devices and tablets. If you load the Whamoo website on your smartphone, it looks just as good as on your laptop of computer. It’s equally accessible and orderly too! The mobile website is a breeze to browse through and you can easily access all the important pages such as the game library and payment page.
The same counts for the actual games themselves. Whamoo only works with software providers which are known to offer full mobile gaming support. These games are made in code such as HTML5, which means that the games can simply be played in your (mobile) internet browser. There is no download or special app required to play these games. Whether you are playing on your computer, tablet or smartphone, you simply surf to Whamoo.com and select your favourite game from the library. This game will then open in your internet browser – and you can play instantly. It does not matter whether your phone runs on Android or is an iPhone, nor does it matter whether you have Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari or any other internet browser. Whamoo will function just fine!
This is absolutely great as you can now play at Whamoo wherever you are, whenever you want. Want to put down some wagers on the roulette table while you are sitting in public transport on your way to work? That’s easily doable! Just take out your smartphone on the train or bus, and surf to Whamoo.com to play at your favourite roulette table. Are you sitting on your couch at home and want to play a few hands of blackjack before going to sleep? Just take out your laptop, tablet or phone and within seconds you can have some of the most exhilarating blackjack fun on your screen.
The Whamoo Live Casino
Whamoo’s live casino is powered by Pragmatic Play and NetEnt software – which are two of the biggest, most reputable software providers in the world. This is great news for the players, as you can access high quality tables in just a few clicks.
In the live casino, you are connected with a live video feed to a real-time casino table in one of the casino studios of these software providers. You can play games like baccarat, blackjack and roulette like you are standing in a real land-based casino in Vegas or Monaco! Thanks to the high definition video stream, you have a great overview of all the action which unfolds on and around the table.
All table games are led by experienced, professional croupiers and dealers who are not only well-trained, but entertaining as well. By all means, feel free to open your microphone or the chat window to have a talk with them, or even with other players from around the world. This is what makes the live casino such a great invention. Even though you might be sitting at home in front of your laptop or computer, it does almost feel like you are standing in a casino for real!
Especially for high rollers the live casino is a worthwhile addition as table limits are often much higher than in regular games. Of course, if you are on a tight budget there will definitely be live casino tables where low minimum bets are allowed too – no worries there. But it is the experienced, high stakes gambler who probably feels most at home in the live casino.
There are multiple baccarat, blackjack and roulette variants which you can play. For roulette, there is American Roulette, European Roulette, French Roulette, Speed Roulette, Live Roulette Auto and Roulette Macao Live. If you prefer the casino classic of blackjack, you will find plenty of different tables all with slightly different betting limits. Baccarat is perhaps the game with the highest betting limit. Besides the regular version, there are also Speed Baccarat tables. A fourth casino game which can be played live at the Whamoo Live Casino is Sic Bo. Just browse through the list of live casino games, or use the search function to find your favourite table!
Easy payments, fast withdrawals
Although Whamoo online casino does have a lot of games on its website which can be tested for free, the real gambling fun only starts when you are actually betting some cash. After all, many of us are in it for the chance of winning that big jackpot or other large sums of money! Fortunately, the process of transferring money to your online casino account is very straightforward at Whamoo.
You can deposit money at Whamoo Casino using a credit or debit card (MasterCard, Visa and Maestro), opt for e-wallets such as Neteller and Skrill, or go for other banking tools such Trustly, PaySafeCard, Interac, Quickbit, Klarna, Much Better and NeoSurf, making this casino well-suited for most Canadian and European gamblers. An online bank transfer is a possibility too. Do however note that some payment methods can be restricted in some countries. The minimum deposit currently is 10 euro/dollar. Most deposits are handled instantly, which means the deposited money will be available on your Whamoo online casino account immediately. You can start playing right after the deposit!
Most banking methods will allow instant deposits, which means you can start playing right away after making the transaction! ©Screenshot
Cashing out your casino profits
Perhaps more important than depositing money is cashing your hard-earning winnings out. After all, when you have won a great prize you want to have access to the money as fast as possible. Nobody wants to wait for weeks in a row until you finally receive your winnings! At Whamoo, there is nothing to worry about as payments are usually handled fast.
The withdrawal process always starts with a 24-hour pending period. During this period you may cancel your request if you want to keep on playing – or proceed with the payout. After that, the transfer time depends on where the money’s going. In some cases it’s transferred instantly. In other cases it can take up to five days. This all depends on the pay-out method you selected and the country in which you reside.
Whamoo sends the money as fast as they can. How fast? That depends on the payment account you selected for the transfer. This is how long it takes for your earnings to be paid out after the pending period:
- EU bank accounts: up to 2 working days
- Non-EU bank accounts (Canada): 3 to 5 working days
- E-wallets: up to 12 hours
These are all fast pay-out limits, as in most cases you will have your money within 3 days after asking for the withdrawal.
Do note that there is a 20 euro (or the equivalent amount in US Dollar) minimum pay-out limit. Winnings lower than this amount cannot be paid out. Met the requirements? Then the casino will pay out whatever you request. Just know that Whamoo cannot pay out more than €/$25,000 per month or €/$5,000 per day. When you win more, you’ll receive monthly payments of up to $25,000 (depending on the remaining amount) until the full amount has been paid out.
You therefore shouldn’t worry that you will never receive that grand jackpot prize you won as you will have the right to the full amount. It’s just that the money will be paid out in weekly or monthly instalments – which is a procedure you are likely to encounter at almost every other online casino too.
Whamoo Casino has the full right to verify your payment details and personal account in order to proceed with a pay-out. This means that the casino is in its right to ask for additional proof, such as the copy of your passport or other legal ID card, or for example a recent utilities bill as proof of your residence. The casino has to do this to meet all official regulatory requirements set out by the relevant gambling authorities. This way, the casino ensures that no underage players are gambling on the website and that residents from countries where Whamoo cannot legally operate are not able to play as well. If you register for an online account at Whamoo (or any other online casino), always give your official name, residency and age – as giving false details is considered fraud and will mean that any winnings will be forfeited and your account be closed.
Whamoo help desk
Perhaps this might sound like the most boring part of the Whamoo review – but trust us – the help desk is one of the most vital aspects of any online casino! Sure, it’s not as exciting as reading about casino games and bonuses, but a responsive help desk is one of the most important parts of a casino. Chances are that more than 99% of players will never even have to contact customer service as their casino experience will go smooth. But what to do if you are one of the unlucky ones which has an issue with the website, games or above all, your deposit or withdrawal? In such a case, you want to be helped by professional casino employees, be taken seriously and receive an answer as fast as possible.
Whamoo Casino understands this and has come with several ways how you can get in touch. To start off, there is an extensive FAQ (Frequently Asked Questions) page where the most common questions and potential issues are answered. This is a great page to start your search if you face a problem or have a pressing question you want to receive an answer on. If your issue is still not solved after reading through this page, there are three ways how you can contact Whamoo. These are:
- Live Chat
- Social media
The live chat is the preferred way how to contact the casino as you will most likely receive an answer the fastest. If you click on the live chat button, a special window will open in your screen where you can ask your question or explain the problem you face. Within minutes or even seconds, a help desk employee will reply and solve your issue. The live chat is unfortunately not 24/7, but the opening hours of 6am until 3am CEST are quite wide – as it means only for three hours in the early morning there is nobody around to answer your questions.
Of course, you can also contact Whamoo through its social media pages if you prefer. Email is another option – which might be necessary if you are required to send some documentation such as screenshots or documents about the issue you face. Whatever way you choose, you can count on being helped by a professional help desk employee!
If you have contacted Whamoo and your issue is still not fixed, or you have the feeling that you are not being taken seriously by customer care? Whamoo allows you to directly contact their senior management team by emailing to [email protected] The casino promises you to get a reply from a senior manager within three working days. It is great to see that Whamoo has outlined an internal complaint procedure, as not every online casino has such a clear process! If this fails (which is highly, highly unlikely) – you can always address your complaint to the Malta Gaming Authority (MGA) given that Whamoo is officially licenced there.
Become a Whamoo superstar!
Whamoo has thought of everything and strives to be a complete online casino. It therefore even has its own loyalty program in which returning visitors are rewarded with potentially lucrative bonuses and benefits. Called the Whamoo Superstar Program, you can make your way up from level 1 all the way to the top of the universe at level 9, the highest you can get is in this loyalty scheme. The more you bet, the higher you will go up in level.
If you reach the higher levels, you even get access to your own dedicated VIP manager, a spot on VIP tables and VIP tournaments, as well as weekly cashback bonuses. If you are a real high roller, it therefore makes sense to play a lot at Whamoo as the extra benefits will be worth it for many players.
Earn Whammies and exchange them for prizes!
While you are betting, you also collect points called “whammies”. The more whammies you have, the higher you will go in level. Every new level brings you new perks. You can earn free spins, but also free participation in tournaments. You can also exchange your whammies for rewards, prizes and goods in the Superstar Shop!
Whammies can be earned relatively fast:
- You collect 1 Whammy for every $/€10 (or its currency equivalent) you wager on slot games and/or scratchcard games.
- You collect 1 Whammy for every $/€60 (or its currency equivalent) you wager on blackjack, video poker and/or poker games.
Do however note that you cannot collect Whammies by placing bets on live games, roulette, craps, Sic Bo and baccarat. Participation in the Whamoo Superstar Program is free, so why not give it a try and see if you can get some benefits and rewards out of it?
It’s always exciting to test a brand new online casino such as Whamoo. On paper, everything always sounds great and looks good – but does this match with reality? Fortunately we can conclude that with Whamoo this definitely is the case. Whamoo is a well-thought out online casino which looks good, works well, and offers countless of benefits for gamblers from Canada.
Let’s begin with the game collection. With full mobile compatibility, hundreds of games from software giants such as NetEnt and Pragmatic Play, and a fully functioning live casino, there is enough fun for every kind of player. Whether you prefer video slots, table games, or the thrilling experience of live casino games, Whamoo has it all. And the games which currently are in the library are only a beginning! As with every new online casino, only more and more games will be added in the weeks and months that will follow. Whamoo is definitely off to a great start here.
The same can be said about the exciting bonuses which can be earned at this online casino. Whamoo lets you customize your own welcome bonus, which is a novel and fun option! If you love to play video slots, you may want to opt for 300 free spins. Prefer table games? Then go for the 100% deposit bonus of up to 200 euro/dollar. Of course, anything in the middle where you combine free spins and a deposit bonus is possible too! And the fun doesn’t stop there, as there are weekly free spins and reload bonuses at Whamoo Casino.
With decent payment and withdrawal options and a responsive help desk, Whamoo ticks off all the other boxes too. There is even an appealing loyalty program for VIPs and frequent gamblers. There isn’t really any negative we could discover playing at Whamoo. If there is one, it is perhaps that this is a brand new online casino which has yet to gain a foothold in the online casino landscape, both in Canada as well as in Europe. Given all the great aspects of this casino, as well as the trustworthy reputation of Whamoo with its Maltese MGA gambling licence, it surely looks like this casino is there to stay and which will captivate the minds of countless of players from different nations across the world! Give it a try!