Vera & John Review
Vera & John is one of the go-to casinos for a light-hearted approach to online casino gaming that puts the enjoyment and overall experience of customers first. However, we wanted to see if this was all just fluff or if this online casino has the actual contents to back up its initial appeal.
By supporting multiple languages and currencies, being available in most countries and by providing a tailored mobile experience, Vera & John seems to be a casino for everyone.
Slots players will be particularly tempted by their gigantic library of games, including favourites like Starburst, from some of the top software providers like Microgaming and Play ‘n GO. They also provide a loyalty program with real rewards for their regular and loyal players.
A True-to-life Online Casino with a Great Gaming Experience
Vera & John offers a customer-orientated approach to online casino gaming with plenty of games and endless fun.
- Instant deposit and withdrawal processing times
- A massive selection of over 850 casino games
- A huge number of promotions
- Over 850 games to play
- Instant transaction processing
- Outstanding customer support staff
- Over 750 mobile games
- Few deposit and withdrawal methods
- Low deposit and withdrawal limits
The star feature of this online casino is undoubtedly the huge selection of slots games. They have also made sure to provide mobile versions for most of these. Other great features include the live casino games and massive jackpots.
They’re not as comprehensive when it comes to payment gateways, as they only have a few options. However, as a whole, they provide an excellent online gaming experience with a welcoming and fun-filled casino platform that makes gaming possible and enjoyable for everyone. In this review, we’ll dig deeper into these as well as other facets of the platform so that you can form a well-rounded opinion of Vera & John.
800+ Games from Top Software Providers
Vera & John’s massive library of all types of casino games from slots to table games to jackpots are supported by a huge number of software providers, including some of the best in the industry. Whatever games get your pulse racing, you’ll definitely find something worthwhile at this online casino.
Microgaming is the first casino software developer, which makes their platform a benchmark for any top casino. They provide a huge number of live casino and mobile games.
Big Time Gaming is another one of the “big” names in the industry. They have a large library of casino games with mythic twists as well as an impressive list of clients.
Play ‘n GO is an online gaming software developer with a long history going back to 2004. They have a massive library of games and are known for games that are localized for multiple languages.
Quickspin focuses on quality over quantity, having a smaller selection of video slots that nonetheless deliver stellar graphics and great gameplay such as King Colossus and Mayana.
Few other software platform providers can claim to be as good at live casino and table games as Evolution Gaming. They also offer excellent quality games for mobile.
Another instantly recognizable name in the industry, NetEnt is especially renowned for famous games like Gonzo’s Quest and Starburst. They have been an influential casino game developer since 1996.
A User-Friendly Mobile Casino
Vera & John has the backs of their on-the-go customers with an online casino that caters just as strongly for their mobile as for their desktop players. This is particularly important on this site because they have so many time-sensitive promotions. This makes the ability to play anywhere and everywhere a great feature. Promotions aside, you’ll be able to play while killing time in traffic, waiting for a meeting or just while hanging around without your computer.
Play on Any Device
Vera & John’s mobile casino will be especially comfortable to use for players using Apple devices. A completely native app for iOS devices is available on the App Store. Unfortunately, Android players will have to play from their mobile browsers. However, what’s most important is that the mobile version of the website is flawlessly made, so you’ll have an excellent experience that’s almost just as good as the app.
A Huge Selection of Mobile-Optimized Games
Of the 850+ total online casino games available at Vera & John, more than 750 of them have mobile-optimized versions. This gives their mobile players just as much variety and fun as desktop players. The mobile games include slots, jackpots, live table games and more.
A Feature-rich App
Not only will you be able to play almost all of your favourite online casino games on the app, but you’ll also be able to take advantage of the other great aspects of the Vera & John mobile casino. For example, you’ll still be able to manage your funds with instant deposits and withdrawals, you can set up secure Touch ID access and take part in all tournaments and competitions.
Payment & Withdrawals
Whenever you look for a casino to take your gaming business, you should always look at their supported payment and deposit methods. One of the signs of a reputable casino is one that offers a variety of safe and trustworthy payment gateways. Also, it just makes it that much easier and less nail-biting if you can make deposits and withdrawals from your funds with a provider you’re comfortable with.
Vera & John Provide Limited, but Handy Payment Options
Unfortunately, Vera & John doesn’t provide the most extensive list of payment options to deposit and withdraw funds from your account. There are only four options available. However, most of these methods are supported for deposits as well as withdrawals, and the most important methods are covered.
The actual payment methods available to you are VISA credit and debit cards, Maestro, MasterCard, ecoPayz, NETELLER, and Trustly. Trustly and MasterCard are the only methods that can only be used to withdraw funds from your account and not to deposit. However, it’s important that they’re included as a supplement for bank transfers, which aren’t directly offered.
The one benefit of this small collection of payment gateways is that all of them are instant. All the card options come with a 2.25% transaction fee up to a maximum of £5, which isn’t ideal but shouldn’t be a game breaker.
Once again, Vera & John went for the customer-friendly option of only enforcing a flat minimum deposit of £10 for all deposit methods. Although not the lowest, it’s a pretty standard minimum deposit amount, and the fact that it’s consistent across the board makes it that much easier. However, their maximum deposits are also quite low. You can only deposit a maximum of £10,000 at a time using ecoPayz and NETELLER and £1,000 using cards.
Royal Panda Offers Stock-Standard Withdrawal Rules
Vera & John also maintain a flat minimum €10 withdrawal amount at all times. The maximum withdrawal amounts are also the same with €10,000 for ecoPayz and NETELLER, €1,000 using VISA or VISA electron, and €2,000 using Trustly. The good news is that Vera & John instantly process all deposits and withdrawals made on their casino meaning that you never have to wait unnecessarily to get your hands on your winnings. Any delay in processing will be due to your credit or debit card provider.
One of the stricter policies of this casino is that you’ll need to play through any deposit at least once before it can be withdrawn. Just like any other casino, you should always be aware of what’s considered bonus money as this will be subject to extra wagering requirements before it can be withdrawn. Vera & John also run certain promotions where bonus money can be converted to cash that can be withdrawn at any time.
Are Vera & John’s Withdrawal Terms Fair?
The only concern when it comes to their terms being fair or not is the fact that you need to play through your deposit amount before it can be withdrawn. Sure, it’s only a 1x playthrough, but you could still lose it all. Another small hurdle is the relatively low maximum transaction amounts. However, their other terms are quite generous with low minimum transaction amounts and no fees (except for debit/credit cards).
Customer Support that Seeks out Customers in Need
One thing we can agree on is that Vera & John provide fantastic support services to their customers thanks to the helpful, endearing and knowledgeable staff. Although they aren’t available 24/7, you can reach them for the better part of every day via multiple channels where they are usually quick to respond.
- Vera & John offers three channels of support: live chat, email and phone lines
- They promise to try and reply to all email queries for technical support within 12 hours, no matter when you email them
- You can reach them via live chat from 7 days a week between the hours of 09:00 and 00:00 CET
- Technical support staff are also available by phone every day between the hours of 08:00 and 00:00
Vera & John has been in existence as far back as 2009 and started providing their online casino platform and services when they got their license from the Malta Gaming Authority in 2011. Although not one of the first online casino sites, they have been around long enough to be considered a reliable and trusted online casino. Unlike most other online casinos, Vera&John aim to provide a more light-hearted and platform to take part in your favorite hobby.
Vera & John also provides a very inclusive service with multiple languages and currencies support on their website. Only citizens of the U.S., Malaysia, China, and Hong Kong are outright prohibited from making an account and gaming using their online casino. Probably their best feature is their gigantic collection of 850 games of which slots games are their primary offering.
The first impression you will get while using the Vera & John online casino is that it’s a colourful, fun-filled and modern gaming experience that caters to light-hearted gamers. However, behind the happy-go-lucky facade, they have a very serious online casino to offer with some world-class features that put them in league with the best of them.
Most of the problems with the platform stem from their payment and withdrawal methods. Most importantly, the fact that they have very few deposit and withdrawal methods. This can be explained up to a point by the fact that they only want to work with highly secure and popular gateways. Their maximum deposit and withdrawal amounts are also quite low, which isn’t ideal for high-rollers. However, they do make up for it to an extent with a blanket, low £10 transaction limit as well as instant processing times.
Undeniably, the best aspect of this online casino is their absolutely massive collection of 850 casino games including over 40 live table games. This ensures that every type of gamer has more than enough ways to enjoy the platform and to win. A high-quality and modern platform rounds it off as one of the best online casino experiences.